by If you’re a BSNL Wings subscriber and want to make VoIP calls using your smartphone or tablet, setting it up on a softphone app like GS Wave Lite is one of the most convenient ways to go. This post walks you through the step-by-step process of configuring your BSNL Wings account in GS Wave Lite.
🌐 What Is BSNL Wings?
BSNL Wings is a VoIP service offered by BSNL that lets you make and receive calls using your broadband internet connection — no SIM card required. Perfect for people in low-network areas or for traveling abroad!
📲 App Required
You’ll need the GS Wave Lite app — a free and reliable SIP softphone available on:
- Android (Play Store) Grandstream Wave Lite – Video – Apps on Google Play
- iOS (App Store) Grandstream Wave on the App Store
🔧 Account Setup for BSNL Wings
Once GS Wave Lite is installed, follow these steps:
➤ Step 1: Open GS Wave Lite and go to
Settings > Accounts > + Add New SIP Account
➤ Step 2: Fill the following fields:
| Field | Value |
|---|---|
| Account Name | BSNL |
| SIP Server | upw.voip.ims.bsnl.in:5060 (see note below) |
| SIP User ID | +91XXXXXX2272 |
| SIP Authentication ID | +91XXXXXX2272 |
| Password | (Your BSNL Wings password) |
| Voicemail UserID | 7579XXXX72 |
| Display Name | (Your Name) |
| Activate Account | ✅ Enabled |
🌐 Network Settings
Scroll down to find Advanced Settings or Network Settings and enter the following:
| Setting | Value |
|---|---|
| Outbound Proxy | lkw.sbc.ims.bsnl.in:80 |
| Secondary Outbound Proxy | chd.sbc.ims.bsnl.in:80 |
| NAT Traversal | Keep-Alive |
| DNS Mode | A Record |
| Enable 100rel | ❌ Disabled |
| Check SIP User ID for Incoming INVITE | ❌ Disabled |
| Only Accept SIP Requests from Known Servers | ❌ Disabled |
🎙️ Codec Settings
Leave these at default unless otherwise advised:
- DTMF: Default
- Preferred Vocoder: Default
🔍 Finding Your SIP Server Region
🧠 Important: The SIP server domain may differ based on your telecom circle or region (e.g.,
upw.voip.ims.bsnl.infor UP West).
To get your accurate SIP server info:
- Visit the official BSNL Wings portal:
👉 https://ngn.bsnl.co.in/index.php?r=user%2Fsecurity%2Flogin - Login using your 10-digit Wings number and password.
- Check the “SIP Configuration” section for the correct SIP Server Address.
Use this in place of the sample upw.voip.ims.bsnl.in:5060.
✅ Final Steps
Once you’ve entered everything:
- Tap ✅ to save.
- The account should now show “Registered”.
- Try making a test call using the app keypad.
If it doesn’t register right away, try switching between Wi-Fi and mobile data, or restart the app/device.
🛠️ Troubleshooting Tips
- Double-check your username (Wings number) and password.
- Make sure there are no typos in server addresses.
- Try enabling/disabling NAT Traversal or toggling DNS Mode if you face issues.
- If you get persistent registration errors, log in to the BSNL Wings portal and reset your SIP password.
